If you do not have a way to get to your child’s doctor or dentist visits or if you need help getting to the drug store to pick up your child’s prescription drug you can call the number below to learn more about Medicaid’s free ride services.

How to Get a Ride

To get a ride, your child must have Medicaid or be in the Children with Special Health Care Needs program. You also must have no other way to get to the doctor or drug store.

Before you call for a ride you must have already set up a time to see the doctor or dentist.

• Call at least 2 work days or more before you need a ride.
• If you will need to travel a long way out of town to see your child’s doctor, call at least 5 work days before you need a ride.
• Provide your child’s Medicaid ID, Children with Special Health Care Needs program number, or your Social Security number.
• Provide the address where you will be picked up.
• If there is a phone number at the place of pick up, provide that too.
• Provide the name, address, and phone number of the doctor, dentist, or drug store where you need to go.
• Provide the date and time of your doctor’s visit.
• If you or your children have any special needs please let the service know so they can send the right type of vehicle. For example, for people who use a wheelchair, they can send a van with a wheelchair ramp.

Do you need a ride for your family's health related appointments?