We accept all insurance carriers including New Mexico Medicaid. For your convenience we also accept cash, Visa, MasterCard and American Express.
The primary goal of our practice is to provide the finest pediatric care to the children and young adults in our community. Since our practice has obligations that must be met, we ask that you agree to abide by our payment policies. Insurance coverage is an agreement between you and your insurance company for the payment of medical services. You are responsible for understanding your coverage benefits and guidelines for obtaining medical services. You are ultimately responsible for full payment of professional services, laboratory charges or associated costs incurred at the visit.
For your convenience we accept cash, Visa, MasterCard and American Express.
Insured Patients:
Please come to all appointments with the necessary insurance information/card(s) so that we have the information to bill the insurance in a timely and accurate manner. If you do not have your child’s insurance card upon check-in and we cannot verify coverage, you will be considered a self-pay patient.
If the information is not provided in a timely manner and the clinic is unable to bill for the charges within the time limits set by the insurance companies, the balance will become your responsibility.
Co-payments:
If your insurance has a co-payment, it is due at the time of your visit. If you fail to make a co-payment on the day of the appointment, a $25.00 billing fee will be added to your account.
All balances are due within 30 days of the first statement. Please contact our Billing Office at 575-332-4633 if you have any concerns regarding your bill so that we can discuss it with you.
Billing Office 575-332-4633
Delinquent accounts more than 90 days past due, with no payments and/or broken payment arrangements are subject to collection activity. You will be notified in writing and by phone (if possible) prior to any action.
Self-Pay Patients:
If you DO NOT have proof of insurance, you will be considered a self-pay patient. For those who have no insurance, the New Mexico Vaccines for Children program will cover the cost of vaccines but not the administration fee of $20.00 per vaccine.
Administration fee of $20.00 per vaccine
Existing patients with delinquent accounts, accounts turned to a collection agency, claimed bankruptcy, or have balances written off to bad debt: Payment in full required at time of visit less 25% (except on vaccines/supplies) unless your insurance covers 100% of the charges.
We do offer a 25% discount (except on vaccines/supplies) to all patients who pay in full on the date of their visit. If you would like to take advantage of the 25% discount please let the receptionist know when checking in your child.
25% Discount (except on vaccines/supplies)
Collections:
In the unfortunate event that we need to assign an account to a collection agency we will be adding an additional fee of $150.00 to the delinquent balance on the account. Any discounts will be added back to balance and amount sent to the collection agency will be the full fee. The second time a family is assigned to a collection agency the family will be dismissed from our practice.
During these challenging financial times, it is our desire to keep your medical expenses at a manageable level. Should you receive a bill from us and find yourself in a financial bind, please call us to discuss setting up a payment plan. If more charges are added to the balance, new payment arrangements will need to be made. We are happy to help and are here to assist you.
More About Us
We believe that children are important and deserve the best. Our facility will host a friendly environment, professional staff, quality healthcare and most of all -- a positive experience for the children.
